复制 & 印刷

Learn more about printing on campus.

设备

We manage a fleet of Konica Minolta Bizhub multi-function printers (MFPs) in most departments and colleges across campus. These machines provide printing, copying, scanning and 传真ing services, all from a single device.

We also provide service and supplies, all from a single location. 联系 ITS服务台 about any issues related to the multi-function printer in your department.


卡的访问

All employees have access to any MFP on campus - for printing, copying or scanning. But because costs are charged to your department, we need your budget unit director (BUD) to approve your MFP access first. Start by filling out 这种形式.

Then swipe your ID card at any multi-function printer to make copies, 将文件扫描到电子邮件, or release print jobs (see below for more about printing).

如果你有志愿者, 兼职教授, graduate assistants or student workers who need MFP access, or when costs should be charged to a different budget or grant, 联系 itshelp@mojahedin-enghelab.net to request a special departmental MFP card.

MFPs are available to the campus for university-approved use only. Misuse of equipment and materials may result in violations of University policy.


MonarchPrint

与MonarchPrint, you can send a document to the MonarchPrint cloud, but it won't actually print until you walk over to a machine and present your ID card. This is great for confidential or sensitive documents that shouldn't be left sitting unattended.

You can also use MonarchPrint to print to any other MFP on campus. Since a print job is not released until you swipe your ID card, whichever Konica Minolta you swipe into will print your document.

The MonarchPrint queue is pre-installed on all ODU-managed desktop computers. If you have an ODU-managed laptop, download MonarchPrint 从 公司门户网站 (Windows)或从 自助服务 门户网站(Mac). 然后选择 MonarchPrint 作为你的打印机.


主要运营商

Every department has at least one key operator -- a local expert who has been trained on how to operate the equipment. This person can add paper and toner, clear paper jams and do other minor troubleshooting. Key operators can also monitor their devices and view reports about department billing and usage.

 


服务

We provide printer supplies based on MFP usage. To request additional paper, fill out 这种形式. After your Budget Unit Director signs off, we will deliver it directly to your department.

培训

培训 is provided when new machines are installed. To schedule in-depth training for your department, key operators can email itshelp@mojahedin-enghelab.net.

服务

We can monitor devices remotely and identify most issues as they arise. To report an issue, send an email to itshelp@mojahedin-enghelab.net with a description of the problem.

供应

All normal operating supplies are provided, including toner and staples. You should keep one extra set of consumables (paper, toner, waste cartridges and staples) on hand. When you change a cartridge, the machine sends a message to us so we can replace your spare.


计费

All printing and copying expenses are charged to departments on a monthly basis, 根据实际使用情况. Currently, departments are charged $0.0225 for black and white and $0.10 for color per impression/print/copy. Some low-volume copiers have a volume minimum in place that could result in a higher per copy rate.

 


大批量印刷

ITS provides high-speed, high-volume printing for all faculty and staff. If you have a large print job, you can print directly from your computer to our Operations Center in the Engineering & Computational Sciences Building.


得到帮助

联系 ITS服务台 at (757) 683-3192 or itshelp@mojahedin-enghelab.net if you have any issues with your multi-function printer (malfunctions, 网络问题, 连接问题, 等.). Many problems can be solved remotely or over the phone.

Find more information in the 教师/工作人员 印刷 Knowledge Base.